Latest Service Update - July 2020:

We continue to experience a large volume of customer contact however we have made good progress with many workstreams over the last few weeks. For the coming few weeks ahead, here are some service and furlough related updates to be aware of:

1. Our phones will be open everyday from 9am to 1pm. We anticipate our phone lines to be extra busy over the coming weeks, if you cannot get through, you can email or (for non Furlough/Covid19 queries)

2. If you have yet to make your first furlough claim we encourage you to do this as there is now a deadline of the 31st July. The Furlough Portal has a detailed step by step guide on how to claim, alternatively email

3. If your employee has returned to work after a period of being on furlough, you can let us know by simply visiting the Furlough Portal and go to Step 7 'End Furlough'.

4. We will continue to furlough your employee until you either inform us to:

a. End Furlough, which can be done via the Furlough Portal. b. Apply part time/ flexible furlough, which can be done via the Furlough Portal. c. Make your employee redundant. To find out more about this, visit out contact us page. d. Tell us your nanny has left, which you can do via the Members Area.

 To read all our latest Covid-19/Furlough related FAQs click here. To access our newly built Furlough Portal click here

Natural Fit

Understanding Workplace Pensions

Understanding Workplace Pensions

In 2008 a new pensions act was introduced, requiring UK employers to provide their workers with access to a workplace pension scheme. The legislation was rolled out to the largest employers first and by 1st October 2017 it became a legal duty for all new UK employers.

All UK employers must now offer a workplace pension scheme to their employees as soon as they begin working for them.

What is a pensions scheme?

A pension scheme is effectively a type of long-term savings plan, introduced by the government to encourage individuals to set aside money for their retirement.

Who receives a pension scheme?

All employers in the UK must now set up a workplace pension scheme, for their employees to be enrolled into. If an employee is between 22 and state pension age and earning over £10,000 per annum, they will qualify for automatic enrolment and must be enrolled into the pension scheme.

What if they do not meet the criteria for automatic enrolment?

If an employee does not meet the criteria to be automatically enrolled into a pension scheme, they still have the right to opt in, should they wish. To do this the employee should contact their employer, or the persons acting on the employer’s behalf, to request to be enrolled into the scheme.

Does an employee have to contribute into their pension scheme?

If a newly enrolled employee wishes to stop paying into their pension scheme, they should contact their pension provider directly and inform them that they wish to “opt out”. If, however, they have been enrolled for more than 30 days, the employee would instead need to request to “cease contributions”.

As an employer what are my responsibilities?

Whilst an employer’s specific responsibilities may depend on the scheme type, they will have to ensure that the duties laid out by the pension’s regulator are met.

These include:

- Set up a workplace pension for your workers and automatically enrol any eligible employees into the scheme

- Send the required legal communications to your employees

- Calculate the pension contributions and ensure they are accurately reflected on your employee’s payslip

- Submit all legal documentation required by the pension regulator

It is important to remember that whilst it is the employer’s duty to offer a pension scheme, it is the employee’s choice, whether to remain enrolled or to leave the pension scheme. The employer cannot influence the employee’s decision.

At Stafftax we offer an additional end to end pension management service, for our customers.

If you’d like us to take care of your employee’s pension and auto enrolment duties, please contact our subscriptions team on 020 3137 4401.

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